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Frequently Asked Questions

FAQs

For the Improved and Convenient Customer Support we have listed down the most Frequently Asked Questions. Please click on the [+] sign to view the answer of your desired question.
 
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1.

Are SMEDA & SME Bank the same?

SME Bank is a formal lending institution for the small & medium entrepreneurs. SMEDA (Small & Medium Enterprises Development Authority) is a business support services provider. Both institutions are different and managed independent of each other, however they complement each other’s activities.

[-] 2. How are SMEs (Small & Medium Enterprises) defined?

SME (Small and Medium Enterprise) means an entity, ideally not a public limited company, which does not employee more than 250 persons (if it is manufacturing concern) and 50 persons (if it is trading / service concern) and also fulfills the following criteria of either ‘a’ and ‘c’ or ‘b’ and ‘c’ as relevant:

(a) A trading / service concern with total assets at cost excluding land and buildings up to Rs 50 million.

(b) A manufacturing concern with total assets at cost excluding land and building up to Rs 100 million.

(c) Any concern (trading, service or manufacturing) with net sales not exceeding Rs 300 million as per latest financial statements.

[-] 3. Why should an entrepreneur seek SME Bank's services?

SME Bank was established to address the financing and business support requirements of SMEs. It is Pakistan’s premiere SME lending institution with its network in SME concentrated areas e.g. Sialkot, Gujranwala, Multan, Sukkur, Hyderabad, Mirpur, D.I.Khan, Gilgit, etc. Providing financial assistance and business support services to small and medium entrepreneurs form its core activities.

 

[-] 4. When and why was SME Bank formed?

SME Bank was established on 01st January 2002 in answer to the by standing demand of the country’s small and medium entrepreneurs.

 

[-] 5. What financial services can I avail from SME Bank?

1- Project Financing

2- Leasing

3- Working Capital

[-] 6.
How much amount can I seek from the Bank?

SME Bank can provide financial assistance from Rs.50,000.- up to an amount of Rs.30 Million. It is mandatory for the borrower to meet the debt:equity ratio of at least 60:40

 

[-] 7.
What does debt:equity ratio of 60:40 represent?

At least 40% of the project’s/enterprise’s financing should come from the borrower in the form of equity. Up to 60 % would be financed by SME Bank.

[-] 8.
Does SME Bank charge mark-up?

Yes. What a client pays to the Bank, in addition to the loan amount, is called the ‘mark-up’. This is necessary to sustain the Bank’s activities.

[-] 9.
What is the mark-up rate?

It is market based and depends upon the project’s expected cash flows. It varies from business to business, but is in the range of 4% to 8% above the GoP’s 5-year PIB rate.

[-] 10.
What kind of security Bank needs from the applicant?

Security may vary from project to project. In most cases, it is mortgage of urban property along with personal guarantees.

[-] 11.
How are the installments calculated?

Based upon the mark-up rate and the cash flow of the proposed venture. The client/borrower is provided a complete repayment schedule at the time of disbursement of sanctioned amount.

[-] 12.
What is the repayment period? Is there any grace?

The repayment period usually varies from three to five years, however it would be linked to the cash flows of the project/enterprise. Normally the payments are in the form of monthly installments. Grace period depends on the nature of enterprise.

 

[-] 13.
What is the loan application process?

1- Fill up SME Bank’s loan application form

2- Attach the required documents

3- Submit the above to our designated branches

[-] 14.
How can I obtain the application form?
These are available both in Urdu & English at our designated branches. See the link “Our Network” to find the addresses of a branch near you.
[-] 15.
What documents must be attached with the application form?

1- Complete business plan of the project/enterprise
2- Attested Copy of National ID Card
3- Bank Statement
4- Attested copies of property documents
5- Additional documents may also be required by SME Bank, depending upon the project/enterprise.

[-] 16.
What if I need help in filling up the application form?

Our Credit Officers would gladly assist you in the process.

[-] 17.
How long does it take to process a loan application?

After the applicant has provided the requested information along with attested documents, the process takes around 45 days. Any delays are usually because of inadequate information provided by the borrower.

[-] 18.
What kind of projects SME Bank finances?

All projects/enterprises that are commercially viable and meet the Bank’s lending criteria. We would like to ensure that financing is used for productive activities.

[-] 19.
How can my business benefit from Bank’s Business Support Services

BSS are provided in the areas of marketing, accounting, product design and development, etc. They facilitate better pricing & selling strategies, stronger marketing channels and assist in business start-ups and expansions. Services are also available to assist SMEs to develop and write bankable business plans

[-] 20.
How can I receive Business Support Services (BSS)?

Presently the facility is available at Bank’s Head Office and by the third quarter of 2002, some of our offices would also be providing BSS. The BSS Division provides the required support services in the areas identified by the entrepreneurs during their discussions with the Bank’s officers. For this, it is necessary to contact the BSS Division.

[-] 22.
How to access Bank's Facilities?

You may call or write an e-mail to a branch near you. Walk-ins are also welcome. Please visit the link Our Network to find the addresses of our offices.

More Questions ........? Write to us on:

info@smebank.org